Roaming Clients

Roaming service allows interacting with the EPS server via cloud when the clients are outside the organizational network. This allows the administrator to apply policies, initialize Tune-up, and scans like application control scan, vulnerability  scan, virus scan remotely from the EPS Server.

The clients can update their status (This will be displayed as Roaming on the Client status tab and Dashboard by default as the client goes roaming), download the latest configuration, and send client reports.

EPS will communicate with the cloud-based roaming service using the Proxy settings configured under the internet settings tab, in case these settings are not configured, EPS will use a direct connection.

Note

The Roaming Clients cannot be redirected to EPS server, which is activated with Business Key (not having Roaming feature). For the redirection process, the Roaming Clients need to be connected within the organization’s network.

You can enable the Roaming Service by the following procedure:

1.      Log on to the Seqrite Endpoint Security Web console.

2.      Go to Admin Settings > Clients > Roaming Clients.

3.      Click the Connect to cloud platform.

Connection Process Complete page is displayed.

4.      Click OK.

5.      Check the Enable Roaming Service check box.

6.      Select the Roaming mode for the clients:

o       Automatic

In this mode, every EPS client can connect to Roaming Service automatically as they go out of the organizational network.

o       Manual

In this mode, only selected clients can connect to Roaming Service. Selecting this mode enables you to select the specific clients, as follows:

o       Click the Select clients.

o       Select the clients in your network to enable them to use this service.

o       Click OK.

7.      Click Apply.

Reinstallation

In case of Reinstallation with the same product key, you need to activate the Roaming Clients as below:

1.      Log on to the Seqrite Endpoint Security Web console.

2.      Go to Admin Settings > Clients > Roaming Clients.

3.      Click the Connect to cloud platform.

Connection Process Complete page is displayed.

4.      Click OK.

5.      Select the email address where you want to receive the OTP.

6.      Click Next.

7.      Check the given email address and click Confirm to receive the OTP.

8.      Enter the OTP as received in the email.

9.      If you have not received any mail, click Regenerate OTP to generate it again.

10.  The connection process is complete. Click OK to proceed.

11.  Select Enable Roaming Service and Roaming mode.

Note

·        The Roaming Clients feature is only supported for Windows and Mac operating systems.

·        An Internet connection is required for using this service.